GlampEco Booking Policies

• Guests are required to pay a 100% advance at the time of booking itself.
• 20% of the total booking amount is non-refundable.
• Our standard check-in time is 2 PM and the standard check-out time is 12 PM.
• We only accept a government ID as valid identification proof. 
• Children below 13 years of age are not permitted to stay at GlampEco.
• Guests are requested to use personal safety gear such as hand sanitizers, masks, and gloves during their stay. In case of unavailability at hand,  you can purchase the same from us or nearby medical stores before checking in.
• Guests are requested to be discrete towards Nature, the people, as well as the surroundings.
•  The right to admission is reserved by GlampEco Stays Manali.
• Please make sure you keep all your belongings safe. In any case, Glampeco will not be held responsible for any lost/stolen/damaged luggage.
• Non-resident guests are not allowed inside the property.
• Smoking is strictly not allowed inside the Dome tents or mudhouse including the washrooms
• Due to the eco-friendly concept of our site we do not provide any single-use toiletries except handwash. So kindly get your own personal use items. 
• By booking your stay at GlampEco you understand the extreme nature of our location and would not hold us liable for any injury or harm that might occur to you on our site.

BOOKING EXTENSION POLICY

• Extension of the stay would be provided on current room rates and are subject to availability.
• Current room rates may be different from the rates at which the rooms were booked.

CANCELLATION POLICY

• Cancellation requests will only be taken via email or through our website. While you can call to discuss the same, the policy will only be initiated and confirmed via a written mode of communication.
• We have a credit policy on cancellation wherein your applicable amount stays with us as credit for a period of one year from the original date of booking.
• There is no cash or bank refund policy on any of your bookings.
• 20% of the total booking amount is non-refundable.
• Cancellation before 30 days from check-in date: 80% Credits ( 80% of the booking amount)
• Cancellation between 16 to 30 days from check-in date:  75% Credits (75% of the booking amount)
• Cancellation between 15-8 days from check-in date: 50% (50% of the booking amount)
• Cancellation within 7 days from check-in date: No Credits
• You will be able to use your credits for any future single booking for dates within one year from the time of the original booking. These credits are transferable. So, in case you cannot plan for a stay, the credits can be passed on to friends or family.
• The credits will have to be utilized within a single booking and are applicable only on stays. These credits cannot be used to avail adjustments or discounts on meals.
• In case the credit amount remains unused after a re-booking, or after a period of one year from the original date of booking, it will be treated as lapsed credit.
• Please note that the credit amount is not refundable in cash and will be used only as a credited amount for future bookings. The actual price of stay during the future booking dates may vary depending on the season. 
• All booking requests will be confirmed at a 100% advance payment at the time of booking.
• In case there is a difference in the amount of your future booking and the credited amount,  you would need to transfer the balance to our accounts.
• In case you reduce your stay, the same cancellation policy applies.
• In case the property is not able to host you due to any local or subjective circumstances, we will provide you with a credit of the same amount. You will be able to avail the credited amount for any future booking at GlampEco Stays Manali.
• For any other queries, please reach out to us at hello@glampeco.com.
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CHECK-IN AND CHECK-OUT POLICY

• Standard Check-In time is 2 PM
• Standard Check-Out time is 12 PM
• Early Check-In and Late Check-Out is subject to availability and discretion of the property